SCHAUMBURG, IL, JANUARY 31, 2008 - Conference Plus, Inc. (ConferencePlus™), a leading global provider of audio, web, and videoconferencing services, announced today a new agreement with Language Learning Enterprises, Inc., (LLE™) to provide its conferencing customers on-demand "live" 24-hour telephone interpretation in 150 different languages. The partnership significantly expands Conference Plus language options for customers around the world.
Conference Plus customers can now make an interpretation request, and within seconds, a live interpreter joins the conference call. LLE is the leading provider of 24-hour telephone interpretation, document and email translation, and language proficiency and fluency assessment to government, business and non-profit organizations across the world.
"We spoke with our customers and analyzed the market and found there was a growing need for on demand language options to support worldwide conferencing," said Ken Velten, Senior Vice President, Marketing, ConferencePlus. "We believe our partnership with LLE provides our customers with tools to thrive and compete in the global economy," Velten said.
"The customer service industry and conferencing, in particular, is constantly experiencing challenges with non-English speaking customers and prospects," says Clyde Anderson, Vice President of Marketing for LLE. "When these challenges exist, an organization experiences a decrease in customer service and an increase in un-serviced requests. LLE-Language Services is delighted to provide ConferencePlus with a credible, high quality solution at every point of customer contact, whether the need is for translation or interpretation," Anderson said.
According to LLE, nearly 20 percent of people in the United States alone speak limited English. ConferencePlus recognizes this reality and the agreement addresses the language and interpretation need.
About Language Learning Enterprises, Inc., (LLE™)
LLE - Language Services (www.lle-inc.com) provides technology supported language communication solutions to organizations worldwide. With an integrated community of over 3,000 professional linguists under contract specializing in over 150 different languages, LLE provides accurate and reliable telephone and face-to-face interpretation, document and e-mail translation, language instruction and proficiency testing. Since 1979, LLE has been recognized as a leading language services provider to government, business and non-profit organizations. LLE is a woman-owned, WBENC certified business with headquarters in Washington, DC, and a language technology center in Winchester, VA.